Get Inspired
A hub of stories, knowledge and resources that help shape financial futures and a better community.
Hours
Monday9:00 am - 5:00 pm
Tuesday9:00 am - 5:00 pm
Wednesday9:00 am - 5:00 pm
Thursday9:00 am - 5:00 pm
Friday9:00 am - 6:00 pm
Saturday9:00 am - 1:00 pm
SundayClosed
We're here to help
Helpful Information
Whether you need information or help connecting to the right service, our Michigan-based team is ready to guide you and ensure you speak with the right people for your needs. We’re here to make things easy for you!
Care Center: (877) 937-2328
Monday-Friday: 8:00 am - 7:00 pm
Saturday: 8:00 am - 1:00 pm
Members traveling outside the U.S. should call (734) 453-1200 for assistance.
Your Mastercard® Debit Card is also your ATM card, giving you 24/7 access to your accounts on the go.
Alliance One & CO-OP ATMs
As a member of orsa credit union, you have access to two ATM Networks with thousands of participating surcharge-free ATMs. Alliance One and CO-OP Network ATMs can be found at credit unions and convenience stores across the country.
NYCE and CIRRUS ATMs
You can make deposits, withdrawals and balance inquiries with your ATM card at thousands of NYCE ATMs across Michigan. You can also obtain cash at CIRRUS ATMs worldwide. While we at orsa do NOT charge a fee for these foreign ATMs, the owner of the machine may impose a surcharge fee. These fees are posted on the ATM.
New Year’s Day- Thursday, January 1, 2026
Martin Luther King Day- Monday, January 19, 2026
Presidents Day- Monday, February 16, 2026
Memorial Day- Monday, May 25, 2026
Juneteenth- Friday, June 19, 2026
Independence Day (Observed)- Friday, July 3, 2026
Independence Day- Saturday, July 4, 2026
Labor Day- Monday, September 7, 2026
Indigenous Peoples Day - Monday, October 12, 2026
Veterans Day- Wednesday, November 11, 2026
Thanksgiving Day- Thursday, November 26, 2026
Christmas Eve- Thursday, December 24, 2026 (Close at 1:00 pm)
Christmas Day- Friday, December 25, 2026
Need to chat about a particular service? From new accounts to loans to business questions and beyond, we’re here for you—on your schedule.
Just tap below to schedule an appointment by phone, video or in-person at any of our branches!
Book an Appointment
Pay Online
Visit our Loan Payment Center.
Pay By Mail
Please use the following address:
P.O. Box 8050
Plymouth, MI 48170
Pay by Phone
Payments up to $7,500 may be made for a $10 fee over the phone with our Care Center at (877) 937-2328.
Still need more?
For more details on loan payments, see Make a Payment. Or call our Care Center at (877) 937-2328.
To ensure timely processing and expedite service, all legal correspondence should be directed to our headquarters at:
500 S Harvey
P.O. Box 8050
Plymouth, MI 48170-8050
At orsa credit union, You Are Enuff™ no matter who you are. And because we believe that everyone should Belong, we’re dedicated to making sure our branches are as welcoming to everyone as possible.
Wheelchair Accessible Services
Every branch has an accessibility plan to assist any members who are wheelchair-bound or otherwise unable stand in line. Specific accessibility features include:
- Hillman offers lower, easily wheelchair-accessible sections of the service line.
- Gaylord Main, Westland, and Wixom offer an office adjacent to the service line designated to assist members who need or prefer it.
- Plymouth designates the easy-access greeters' station near the entrance to assist our wheelchair-bound members.
- Members in any offices not mentioned above are addressed to best suit the member’s specific needs.
Power Assist Entrance Doors
Nearly all of our branches are equipped with easy-access power assist doors. Coming soon to our legacy buildings in Canton Center, Northville, and Lewiston.
ADA Parking Spots
All locations have ADA parking spots with at least one crosshatch area to accommodate safe access to member vehicles.
Future Branches with You in Mind
As we move forward with new branch construction around the state, we’re designing from the ground up to remove any barriers traditionally present in brick-and-mortar financial institutions.
HELOC Promotional Rates
Don't put your dreams on hold.
Borrow up to 100% of your home's value and take on whatever expenses come your way with a fee-free HELOC at orsa. From regular maintenance to all-out remodels, we got you.
CloseEnuff® Checking
Cut the fees and boost your cashflow in just five minutes!
Stop paying for what should be free. Open your CloseEnuff checking account today and unlock Early Pay, a $50 overdraft buffer, and smarter debit card tools that put you back in control of every dollar.
Maximum APR: The maximum Annual Percentage Rate (APR) that could apply to this account is 25%.
Fees and charges: Fees associated with this account may range from $0.00 to $3,000.You may be required to pay certain fees to third parties to open the plan. These fees generally total between $50.00 and $300.00. There are specialty loan programs that have fees that range between $1,500.00 and $3,000.00. If you request, we will provide you with an itemization of the fees you will have to pay to cover third party expenses.Existing Borrowers:
Existing HELOC borrowers must enroll in the promotion and meet all eligibility requirements. To qualify for the promotional rate, you must obtain qualifying HELOC advances totaling at least $10,000 during a single business day on or before December 31, 2026. Advances made on different business days cannot be combined to meet the qualification requirement. The promotional rate applies only to qualifying new advances and does not apply to existing HELOC balances. The promotional rate will remain in effect until through April 15, 2027, after which any remaining promotional balance will automatically convert to the standard variable APR applicable to your HELOC. Additional terms, conditions, and exclusions apply. See Promotional Advance Addendum for complete details.New HELOCS:
Promotional Rate available on qualifying new HELOCs. To qualify, advances totaling at least $10,000 must be requested and funded on a single business day on or before December 31, 2026. The promotional rate applies only to qualifying advances funded on the day the qualification threshold is met and remains in effect through April 15, 2027. Thereafter, any remaining promotional balance will accrue interest at the standard variable APR applicable under the HELOC Agreement. Additional terms, conditions, and exclusions apply. See Promotional Advance Addendum for complete details.
Social Media
Our community goes beyond the branch
Join us on social media to stay in the loop on the latest and greatest community news, info and specials for members!